Archive for the ‘Helpful News’ category

Five Things to Know About Alibaba, ‘The Hottest Thing in Tech’. Selling on the Internet with eManagerSite

April 18th, 2014

Alibaba, the Chinese internet behemoth that’s relatively unknown in the U.S., is preparing to file the prospectus for a U.S.-based initial public offering next week, Reuters reported on Wednesday. Recent estimates value Alibaba between $153 billion and $200 billion and indicate that the IPO could raise up to $15 billion.

John Sculley, the former CEO of Apple, told CNBC this week that the Chinese e-commerce giant is the “hottest thing in high tech right now.”

With the IPO – the largest in tech history – just around the corner, here are five things you need to know about Alibaba.

The “hottest thing in high tech right now.”

What exactly does Alibaba do?

Think of it as a mix of Amazon.com, eBay and Paypal. Customers use Alibaba to shop online, sell unwanted goods and make online payments. Alibaba has two retail sites: Taobao, which features thousands of non-brand name products sold by smaller merchants; and Tmall, which offers brand-name products. The two sites are hugely popular, and collectively account for more than half of all parcel deliveries in China. According to The Wall Street Journal, their combined transaction volume in 2012 topped one trillion yuan ($163 billion), more than Amazon and eBay’s revenue combined.

Alibaba is big

Hangzhou-based Alibaba is China’s largest internet company and operates in the world’s largest internet market. It also has offices in the U.S., U.K., India, Japan and Korea. China has 560 million internet users – twice as many as the U.S. – who spend an average of 20 hours a week online. With 24,000 employees, more people work for Alibaba than Yahoo and Facebook combined. The site had 36.7 million registered users in 2012, and Taobao.com is one of the world’s 20 most-clicked sites, Business Insider reported. On the 11th of November every year, Alibaba conducts a huge online shopping sale which coincides with what is known in China as Single’s Day – a day on which young people lament or celebrate being single. On November 11 2013, Toabao and Tmall made 35 billion yuan ($5.75 billion) in the 24 hour period. Meanwhile, Alibaba’s mobile payments service Alipay is responsible for 70 percent of all of China’s mobile payments in 2013, The Wall Street Journal reported.

Alibaba is profitable

Alibaba Group reported a 66 percent on-year surge in revenue to $3.06 billion in the final quarter of 2013, while net income more than doubled to $1.36 billion. The robust earnings report followed a slowdown in the previous three quarters. U.S. search engine Yahoo’s market value is closely interlinked with Alibaba as it owns a 24 percent stake in the Chinese internet giant worth around $30 billion. Yahoo’s shares rose 9 percent following Alibaba’s quarterly earnings report on Wednesday. Jack Ma, the 49-year old Alibaba founder, is China’s eighth richest man and the 122nd richest man in the world, according to Forbes, with a net worth of $10 billion.

Alibaba has struggled with corruption allegations

In 2011, Chinese police arrested 36 people in connection with operating fraud on Alibaba.com. They were accused of running a criminal gang that used fake personal and business identities to open fraudulent accounts, cheating buyers out of over $6 million, Reuters reported. In 2012, Yan Limin – once the manager of Alibaba’s Juhuasuan group buying venture – was sacked for gross misconduct after accepting two large bribes. He was sentenced to seven years in prison in 2013. Several other Alibaba employees implicated in the case were also sentenced.

This is just the beginning

Alibaba made $3.5 billion worth of acquisitions over the past year. Its shopping spree has been concentrated in Asia thus far, but the conglomerate is starting to target the U.S. market. Last month it bought a minority stake in California-based messaging and free-calling app Tango for $215 million. Alibaba already has its own application, Laiwang, which had over 10 million users as of January.

Selling on the internet is easy. WebInteractive can do all the work for you. Need to know more, please contact us todayfor a free eva

WebInteractive provides you with everything it takes to sell products and services online. We understand your needs. In today’s digital economy, people want to conduct business quickly, easily and  wherever and whenever they feel like it. Therefore, in order to compete in the 21st century, a company must be conducting business 24×7. eCommerce is one of the most important technologies that has emerged from the internet. ecommerce allows people to exchange goods and services immediately and with no barriers of time or distance.

eCommerce allows customers to go online and buy or sell almost anything they want 24/7.

eCommerce & eBusiness examples:

  • Accounts payable and receivable
  • Order status
  • Shipping, Customer service, support and problem tracking
  • Order History
  • Email Marketing
  • Accounts Payable & Receivable
  • Real-time payment processing (checks, credit/debit cards)
  • Reporting
  • Inventory Control
  • Secure Transactions

eCommerce – The Computer Company’s programming skills and focus on security will enable your business to fully capitalize on the vast potential in web-based and real time credit card transactions.

Our eCommerce Services include:

  • Online shopping cart software
  • Designing and developing a custom e-commerce solution
  • Custom eCommerce website design

The comprehensive online marketing and web development solutions from TCC Web Interactive helps your business grow. Let WebInteractive do a free evaluation of your website and start making money with your website!

 

 

Hartford Location

The Computer Company / WebInteractive

15 Commerce Drive

Cromwell, CT 06416

860 635 0500

800 418 2358

mailto:info@computercompany.net

 

 

 

By  Katie Holliday

Is It Inevitable That Websites Are Doomed to Becoming Obsolete?

February 26th, 2014

During every cycle of technological growth, someone declares an aspect of our daily culture “dead.” SEO, print media, blogging – even the internet itself – they’ve all been tapped for extinction. Yet we still have newspapers to read, we still have search engines to please, and blogs now number over 152 million.

This does not, however, negate the sentiment that some of these mainstays are on their way out. If you think of death more as a transformation into something new, then print media is definitely experiencing that process. As is SEO, blogs, infographics, and even the mighty website itself.

It’s an obvious truth that websites as we know them are a thing of the past. They are evolving out of necessity, and in a sense, into utter oblivion. Why? Because that’s simply the nature of technology; it’s anything but static. And if your website is static, it’s an endangered species.

Why Websites Must Evolve or Die

Think about a typical website, say circa 2005. It’s a hub of information, yes, but a pretty flat and stagnant hub. Sites in this vain trying to compete in today’s marketplace have an insurmountable challenge. Look at dynamo apps like Flipboard and Facebook’s Paper. They are alive, by comparison; bursting with images and media, multifaceted, and far more engaging. Even the most successful blogs, updated daily, can’t compete with this kind of freshness and relevancy.

Technology is central to our lives because it flows at the pace of human evolution. Things that are static will always fall away, because life requires energy and movement. If you’re finding yourself stuck in the evolution of your business, take a look at your reliance on static pages and information. Remember that the internet in many ways mirrors the methods of our minds. It’s always firing, also sending new information. The most successful examples of online media these days matches that vibrancy.

How Social Media Breaks the Mold

Sites like Twitter and Facebook are not traditional websites because every second spent on either brings about a new experience. They are the polar opposite of static media, with streams of data and information available every nanosecond.

Furthermore, social media is insanely popular because it is highly customizable. If you were inundated with every tweet and status update, social media would cease to be relevant. Because you can choose whose information you are presented, it’s tailored to your liking, and engenders immense loyalty.

Is it any wonder why Google is fervently pushing folks to Google+? They understand the evolution taking place. We as business owners should too.

Consider a dynamic feed like Twitter’s juxtaposed with a static website. On the former, you could get lost for hours consuming fascinating details. On the latter, you’ll get the entire download in just a few minutes, and be ready to move on.

Companies that still cling to the notion that singing their own praises will amuse the masses are already finding success is fleeting. Given the choice between an ever-changing flow of excitement and a self-centric diatribe full of hard sells, it’s easy to see why social media is spelling death to the static website.

Adapting Your Online Business to the New Paradigm

If you want to think like a trendsetter, reevaluate your business with an eye to a new presence. The old way looked like this: build a website, do everything possible to make search engines rank you, launch numerous marketing campaigns, and essentially work your tail off trying to get attention. The problem is, consumers aren’t all looking for your services like this anymore.

The new game in town is found in the ever-present flow of dynamic media. If you want to compete with any sense of longevity, engage your future customers into a dialogue first. Hook them into your sphere by providing multiple channels of relevant, unique, and quality content offerings. Use social media to have a daily stream of industry-related
blasts, creative reveals, and various other ways of joining them in the daily flow. In other words, meet them where they are at, with information they actually want to consume.

Websites of yesteryear are like stop signs now. They’re always there, espousing the same information. And they’re expecting users to find them. It’s your job to find your audience, and to do so in a manner that matches their day to day behaviors. It’s your job to offer your audience things with tangible value before they become your customers.

The Good News and the Bad News

The more challenging aspect of this new stream-like way of marketing is obvious: it’s new, it’s different, and it requires more effort out of the gate. But the really, really good news is that the customers you do retain through this method are likely to remain fiercely loyal, if you provide a good product and service. Marketers in the modern age have to, in essence, romance their future customers. Once you do so with integrity, people are likely to keep coming back, because an actual relationship is formed.

In many ways, this is bringing more honesty to marketing. Since we really do have to work harder and harder to acquire new customers, we need to make darn sure we never take them for granted. Follow-through is as essential as the initial content offerings – all these pieces create the perfect company model. Balance is integral.

The sooner you dive into the new paradigm, the more likely your business will thrive. Change is always inevitable, and the true success stories are those who dared to shift focus before mass consciousness caught up. There’s still time to be an early adopter – step one is evolving your dying static website

Web Interactive addresses a full range of marketing needs, including email,  content and social media marketing—creating a winning synergy that delivers  quantifiable results. Want a free no obligation consultation with our experts

Contact us today at TCC Web Interactive

A Division of the Computer Company, Inc

info@tccwebinteractive.com

(860) 635-0500

(800) 418 2358

 

 

By Tina Courtney-Brown

 

 

 

The Future of Content Marketing – 2014 Trends and Predictions

January 27th, 2014

Business has never been about “keeping up”. If you intend to simply pace the pack, then you are in for a rocky 2014. Innovation never rests and content marketing is home to a great deal of innovation as businesses discover its ROI and long-term potential for audience engagement and sales conversion. The question on everybody’s mind as the year draws to a close is, “what’s next?”

The simple answer: more. But how much more? More of what? How will consumers respond to more? These are all questions receiving a great deal of analysis by industry leaders and professionals. Through their insights and some knowledge of our own, 2014 can be the year where your business sees the value of content marketing.

More

Content marketing shows no signs of slowing down. According to a recent study, as many as 27 million pieces of content are shared every day. You don’t have to be a rocket scientist to determine that this is a pie worth grabbing a piece of. But the equation is not as simple as doubling the number of Instagram pictures your company produces. Savvy consumers are looking for more rewarding content that enriches their lives.

The axiom “quality over quantity” remains just that, an axiom. As a bevy of content marketing pieces flood available distribution channels, separating yourself from the background noise with high-quality, engaging content is paramount. Regardless of your marketing strategy, engagement metrics, and ROI, failing to recognize the importance of quality content in the New Year will be met with disappointing, though expected, results.

The issue with this, of course, is that quality is not something that is capable of measure. The intangible characteristic can be frustrating for data-driven businesses, but hiring quality writers should be your guidepost. You run a business with aplomb and they carry that same acumen to their respective arena, so trust their instincts and skill.

Substance

While “quality” itself is intangible, the range of topics emphasized by your business is not only understandable, but also malleable. Whether you are a B2B or B2C organization, data has shown that current trends in content topics are not cutting it anymore. B2B blogs are guilty of proffering generic industry profiles and parroting industry trends, while B2C organizations are on the hook for pandering based on engagement metrics instead of value.

Luckily, either case has a straight-forward solution. For businesses, utilize case studies that examine the sources of success that propelled industry leaders to their lofty position. In addition, hold live, area events that focus on the consumer instead of the characteristics of your business. Customers are less interested in what makes you tick than they are in what insights you have to give from your position of authority.

For B2C companies, focus on value. If a customer cannot identify what they stand to gain by reading your publication or viewing your video, then you have fallen short. Consumers are inundated with media. Viral videos, news reports, texts, phone calls, and music barrage eyeballs on a constant basis. This scarcity of time should play a part when you shape your content topics. An article can be deemed “useless” before the first word is read, and this would constitute an unfortunate loss of opportunity and a sometimes costly waste of time.

Technically Speaking

Content receives the bulk of emphasis here due to its importance. However, the method of distribution of such content is as important as ever. Furthermore, understanding the changing trends in distribution can help once again differentiate your marketing from the chaff that fills Facebook feeds every day.

Most importantly, businesses will need to determine how to track their ROI on content marketing response in the year 2014. Research has shown that as little as 25% of marketers actually measure this key metric on their efforts, effectively blurring the line between discussion and noise. The actual return on Facebook likes, shares, and comments will be an area of intense development in 2014, and businesses that adopt this technology will see dividends as a result.

Beyond tracking the return on marketing efforts through analytics, businesses will need to understand the changing distribution platforms of the New Year. Until recently, businesses placed emphasis on “destination” sites; central hubs of interesting content that could deliver value and engage customers. However, this method puts a lot of eggs in one basket. The new model? Integrated, distributed content across earned, owned, and paid properties. Developing marketing efforts across all of these avenues will see better results than the consolidated approach largely due to the distributed nature of our digital lives.

This distribution does not lie simply in the formats through which we consume our content, it also resides in the platforms we use for access. According to data, mobile web will overtake desktop traffic in only two years time. This involves changing screen resolutions, readability, and access that necessitate creating content that spans all platforms gracefully. In all content, consider how the page, material, and layout will be viewed across myriad platforms and utilize practices that bridge the gaps.

By emphasizing quality over quantity, basing content ideas on customer needs, and exercising the appropriate technical practices for seamless distribution, your company can see improved sales, engagement, and customer relationships in the New Year. Content marketing has become an inarguably powerful medium, and failing to utilize it to its full potential would be an exercise in corporate seppuku. Fortunately, a little knowledge, created and used, can go a long way in 2014.

Do you need a Content Marketing plan? Contact WebInteractive  today for a free no obligation analysis of you current situation. We guarantee that we can increase your visability and results on the web.

TCC Web Interactive
A Division of the Computer Company, Inc
info@tccwebinteractive.com
(860) 635-0500

 

 

 

How to Optimize Your Business Website for the Mobile Era

December 23rd, 2013

It’s a sure bet at least some of your readers are browsing your website or email newsletter on their mobile devices: Nine in ten American adults now own smartphones and a third of American adults own a tablet computer such as an iPad, up from 18 percent a year ago. For some marketers, mobile traffic is already outpacing desktop visitors, but adapting your web presence to the tablet era can be a challenge.

Having a mobile presence that works for people is really important, because if they’re frustrated with your site on their phone, they’re probably not going to go to their desktop computer and try to find your site there, especially if they’re doing something location-based

Hone in on your priorities. Start to optimize your web presence for mobile by looking at the top priorities you have for your business. Different companies interact differently with customers online. For example, a brick and-mortar business may primarily be concerned with making sure their location and hours remain highly visible. Professional offices may want clients to be able to easily schedule an appointment. Other businesses may value having their multimedia content be highly accessible in a mobile environment.

If you have a very dynamic site with a lot of moving parts, it may be hard to navigate the entire site on a tablet, let alone a mobile phone.

What would you most like your customers to be able to do on your site? Ask yourself. Then, take those priorities and make sure those features are easy to find, and use, on mobile devices.

One big obstacle to adapting your business’ web presence for mobile devices is that creating a dedicated mobile site can be expensive and complex. If you don’t have the resources to create an app or mobile site, responsive design may be just the solution.

Responsive design means that your website will be reconfigured and resized so it looks good on any screen, without having to design a website for each mobile device or browser.

Just make sure the theme you select is “responsive”—meaning that it responds or adapts to the size of the screen the visitor is viewing on. Typically, responsive themes mention this feature in their descriptions..

Unfortunately, there’s no simple plugin to make a non-responsive theme responsive. It really does require switching themes. An experienced web developer can help with the process so that the transition is smooth, without broken features on your site.

Create a dedicated mobile site.  What if you want the best mobile experience for your audience and have the resources to do it? If that’s the case, you’re going to create a dedicated mobile site for the small screen. This is a more expensive option than developing a responsive website, but can make sense for some businesses—for example, if you’d like people to be able to easily purchase from their mobile phone and your online catalog is extensive, a mobile site may yield a good return on your investment.

It’s tempting to add columns, sidebars and widgets on your mobile site, but very hard to click on the right thing when trying to scroll in and out on a mobile device. So remember to prioritize your features and layout around your business goals.

Test your site out on various devices.Whichever route you take—responsive design or dedicated mobile—here are a few steps you’ll need to follow up and make sure your customers have a great experience.

Test your site on various devices and with various operating systems. The mobile world comes in all shapes and sizes, with a variety of operating platforms including iOS, Android and Windows. A font that may look perfect on a desktop computer might be hard to read on a phone, for example. It’s a good idea to test out phone numbers, to make sure that clicking on them on your mobile device allows you to actually make a phone call. Something non-standard, like putting periods between numbers, doesn’t work. You can easily check whether it does or not right from your phone.

Compare your site to others. Looking at sites you like or wish to imitate on various devices can be helpful. Pay attention to which features improve your experience and which leave you frustrated. Get a sense for how your competitors, suppliers or vendors do mobile design by looking at a single site on multiple screen sizes and multiple devices.

Compare mobile visitors before and after. Google Analytics and other Web traffic tools make it a cinch to compare the percentage of traffic coming from mobile, so find out if your efforts are paying off. Other numbers to track if you choose to optimize for mobile traffic: time that mobile visitors spend on your site, and how many visitors are clicking on your calls-to-action or other conversion
mechanisms.

How do you ensure you have a mobile optimized website? Contact Web Interactive today for a free evaluation of your current circumstances and how we can assist you.

TCC Web Interactive
A Division of the Computer Company, Inc.
Website Design
info@tccwebinteractive.com
(800) 418 2358

What Exactly Does HIPAA Say About Email Security for the Healthcare Industry?

November 20th, 2013

Performing daily business transactions through electronic technologies is accepted, reliable, and necessary across the nation’s healthcare sectors. Therefore, electronic communications and email have become a standard in the healthcare industry as a way to conduct business activities.

When your organization is responsible for critical data such as protected health information, choosing an email provider like The Computer Company is more than a matter of trust.

 

Questions to Consider When Choosing an Email Service Provider

  • Signed Business Associate Agreement
  • Awareness of their responsibilities under HIPAA’s Security Standards
    Solutions that meet or exceed HIPAA’s Security Standards
  • Willingness to work with you and advise you on your security and privacy choices
  • Protect data integrity
  • Flexible, scalable services – no account is too small
  • Administrative access to assign or change a user’s password
  • Controls to validate a user’s access
  • Audit controls to track user access and file access
  • Allow access to users based on role or function
  • Data transmission security
  • Unlimited document or email transfer
  • Ability for encryption
  • Emergency access for data recovery
  • Minimal server downtime
  • Secure data backup and storage
  • Secure data disposal
  • User friendly, web-based access
  • A Scalable, flexible and HIPAA-compliant solution for electronic communications

The Computer Company offers secure, premium email services including extensive security features, Spam and virus filtering, robustness, and superior customer service. The offerings are scalable to any size healthcare organization

In addition to The Computer Company itself protecting your ePHI by following the HIPAA Security and Privacy Rules as required, The Computer Company also provides a clean set of guidelines for using its services that enable your ePHI to be safeguarded
Want to learn more? Would you like an unbiased evaluation of your current circumstances?

Contact The Computer Company at 800 418 2358 or info@computercompany.net for a free evaluation and demonstration of our product.

Obamacare Site Disaster: How To Fix It

November 7th, 2013

As the government attempts to figure out the problems with the Obamacare flagship site and the backend databases, solution providers said that there are options for a few so-called “quick wins” to help the site get up and rolling. The 20 million hits on the website show that people are voting with their mouse clicks, and that many people want to use the site to sign up rather than phone calls or paperwork. In light of all the technical problems, Here’s a look at the first steps solution providers say they would take to get the site working again.

The first step that should have been taken was to follow best practices from the beginning. if you build performance culture early on, finding the problems as you go along is a lot more efficient than trying to find them at the end of the process, If best practices had been followed, the time constraints on the launch would not have been as much of an issue.

We have found it is best practice to develop one function at a time, both to test individual performance and communicate the results to the customer. However, a lot of people still follow the “waterfall” approach, he said, which isn’t nearly as effective. We have seen startups go from zero to 10 million users in three months with no problems when using best practices. This can be done.

Instead of launching the site to the entire country all at once, it would have been better to do a scaled rollout. Compare the situation to a Black Friday rush, where it’s better to let customers slowly come onto the site rather than allowing a stampede of holiday shoppers trample each other for the latest toy.

First offer the program to small businesses as a smaller-scale trial run and implementing the lessons learned from that rollout before expanding the offering to individuals and families.

They could have scaled it much differently than going for the big bang theory of providing the service.

One of the major areas of blame for the healthcare.gov site fiasco was the immense amount of traffic that hit the site since its Oct. 1 launch, already logging more than 20 million hits. The problem could have been helped if the developers used a scalable cloud approach instead of throwing more money into hardware. The hardware would also work, but it is a lot more labor and capital intensive,

It’s unbelievable what you could do now with the cloud approach. The cloud is the best option for unpredictable workloads and data sizes.

Just look at Netflix. Netflix traffic spikes as people come home from work, so the site keeps extra space on standby to accommodate the additional traffic. Although cloud virtualization becomes trickier with personalization, the same approach could have helped the healthcare.gov site.

Even though Connecticut’s state-run health exchange has been running well, with no downtime so far, interacting with the federal database system is still a struggle. The site has to interact with a variety of databases from insurance companies, healthcare organizations and the IRS, to name a few. There isn’t a set of standards among the databases, which is one of the problems with the healthcare exchange. It’s almost like they’re reinventing the wheel. There are solutions out there already.

One solution would be to force healthcare providers to standardize their databases instead of simply adhering to what they had been doing before. You end up doing the same thing a hundred different ways with each provider.

After experimenting on the site, we found it needs improved search capabilities and a virtual agent to assist consumers. Instead of clicking all over the site, which chews up bandwidth, consumers could find their answers much more quickly. For example our own experiment showed thaif we searched I have a heart condition or What if I live in Connecticut which has a state exchange, no results popped up. But, if you type into the search that you cannot afford insurance, for example, it spews out more than 100 results that aren’t necessarily related.

The site is preventing people from self-educating, which 20 million-plus site clicks proved people wanted to do. Going forward the search data would help refine the site in the future, as companies like Amazon and Google already do. That should help them understand how the healthcare.gov has to transform itself to actually support what the consumers are looking for.

One of the keys to the Connecticut state health exchange success was a tough decision in January to cut functionality by 30 to 35 percent, said exchange CEO Counihan. “In retrospect I think it was the smartest decision we made,” Counihan said.

We suspected that part of the problem with the site was discussions about what functionalities should be included. I could only imagine that all the internal bureaucratic debates on what the app should do and shouldn’t do … was a big part of the problem.

Enhancing that issue was the contract basis of the work, because workers are often paid per line of code. He joked that it makes people more inclined to code Ferrari-like features into the system rather than taking a simplified business approach. There were a lot of extras, which created inefficiency. It’s like everything and the kitchen sink was left in the website whether it was needed or not.

One major problem was the “broad overuse” of third-party services, a number of which were likely unnecessary because many of the third parties performed the same tasks. Financial services companies usually have five to seven third parties involved with their sites. The healthcare.gov site had well over 20 or 30 third parties, the analysis found a very aggressive overuse of these third-party services.

The other main problem with the third parties is that they are out of the site’s control, if the third party can’t handle the traffic load,and then the site will collapse.

Basic performance culture is to eliminate the amount of times that the site must call up Web elements. An analysis of the site shows it takes an average of more than 16 seconds for each time the site has to call up a page.

Each one is a performance penalty to the website. It’s like doing laps on the track. Four versus 100, it slows things down. It takes a lot longer for the website to load.

It would make a lot more sense for the government to pull in companies like Facebook or Twitter, both of which have millions of users pulling information from different sources all of the time.

Multiple companies have offered their application performance management software to the healthcare site, including Compuware APM and AppDynamics. It would be helpful to do an analysis to discover the location of bottlenecks.

Without having a system that can do this accurate performance analysis, they’re really falling into the age-old trap of looking in all the areas without having any visibility of what to fix. Without that,they’re really flying blind.

The government is bringing in some great companies to help fix the problems, such as Verizon, but without APM, the companies won’t have any idea where to look. They’re bringing in some really good people who could help if the problem is in a specific area, but I think they’re really guessing at this point. At the congressional hearing with the major contractors involved in building the healthcare.gov site, none of the contractor representatives were able to answer the question of who was in charge of compiling the pieces and testing the final project, except for generally attributing it to CMS. Testing is usually the last piece of the project, but it is crucially important. I think the biggest problem is that, especially when you’re trying to get the website to market, if you don’t have a focus on performance, it’s often too late to cross your fingers and hope performance is good. We recommend performance testing before a website goes live.

Connecticut Health Care Exchange’s Counihan said the Exchange tested its site a few months before launch and found 67 defects, which it was able to fix before the launch.

In the end, problems after rollout damage the company’s brand. There will be a lingering reputational impact on the site going forward because of the botched implementation.

Planning an E-Commerce website

Contact WebInteracive at 800 418 2358 or email us at info@tccwebinteractive.com for a free consultation and evaluation

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By Sarah Kuranda

How to Build a Highly Effective and Cost-Efficient Disaster Recovery Plan

July 15th, 2013

Small and midsize businesses have an opportunity to significantly improve their disaster recovery plans at a cost-efficient price point through a combination of virtualization and advances in storage technologies. Even organizations that have infrastructures with 10 or fewer physical servers can save money and increase protection by implementing an end-to-end approach to disaster recovery, delivering better protection, faster recovery times, reduced downtime costs and improved business availability and continuity.

It’s an opportunity that should not be ignored. All businesses these days are more dependent than ever on the availability of their IT infrastructures to deliver products and services to customers. We are in an era of 24/7 global operations, and any downtime can be costly. Significant downtime can be downright crippling: According to one study, 43% of companies that suffered a “major loss” of data went out of business immediately, while another 51% had to permanently shut down within two years.
Furthermore, a recent  study showed that the cost of data center downtime now averages $5,600 for every minute that the IT infrastructure is not available.Only 6 percent of companies survive longer than two years after losing data. Unfortunately, too many businesses are not getting the message.
Approximately one-third of companies surveyed  said they had no disaster recovery plan in place, and 10% said they didn’t even have plans to develop one.  The most common reasons cited by the companies were disaster recovery plans are too complex, are not being pushed by top management or are just too expensive. However,virtualization and network storage technologies have changed the game for disaster recovery, making today’s solutions less complex and less expensive to deploy. Given these technology advances, combined with the risks of downtime and lost data, there should no longer be any excuses for businesses of any size to not deploy an adequate disaster recovery plan. For SMBs, it shouldn’t be a question of why a disaster recovery plan is needed, but how to put an effective disaster recovery plan in place. This article will focus on some of the fundamentals you need to build and sustain a cost-efficient disaster recovery plan for your small or midsize business.

Building blocks for disaster recovery

One of the keys to building a successful disaster recovery solution is to identify the requirements of your business for recovery. What would be the cost impact if certain applications were unavailable for a specific period of time? What are your recovery point objectives (RPO) and your recovery time objectives (RTO)? Do these vary from application to application? When you examine your goals, you are likely to find that traditional methods of disaster recovery are no longer cost efficient for SMBs. The idea of creating a separate mirrored data center is cost prohibitive and unnecessary. In today’s environment, the most effective disaster recovery solutions are built on a foundation of key technologies: virtualization and networked storage.

Virtualization has truly changed the paradigm for disaster recovery. In traditional non-virtualized environments, organizations have to set up a mirrored infrastructure. This means spending money to buy, deploy, manage and support a duplicated data center, with a duplicated server infrastructure and a duplicated network environment. In addition, the IT department must establish and oversee the processes and procedures for restarting servers and operating systems, re-launching applications and getting users back up and running all while deploy- n resources to determine the impact of the disaster and how much and which data was lost. In a virtualized environment, you no longer need duplicate mirrored systems. By separating the hardware from the underlying software, youare able to create an image of your product- tin virtual machine and replicate that on a second virtual machine, which can be located anywhere. You no longer need to invest nearly the same amount in additional equipment facilities, power, cooling and management. For many organizations, best practices still dictate the need for a separate disaster recovery site, but the costs involved in creating and managing that site in a virtualized environment are far lower than they are in a traditional environment.

Network storage is another building block that is changing the face of disaster recovery. Major technology advances such as automated tiering; storage virtualization, snapshotting, compression and reduplication have significantly simplified disaster recovery processes, while introducing major cost
efficiencies in backup, replication and recovery. With networked technology solutions, your entire storage infrastructure can be far more effective in addressing backup and recovery challenges, particularly in today’s environment, where storage volumes are growing dramatically. Integrated reduplication reduces the amount of files you have to save and creates a single, current version of each
file. Automated tiring moves data to appropriate storage devices throughout its lifetime, enabling your organization to extend the lifecycle of older devices so that they can be used at a failover site for disaster recovery purposes. Storage virtualization allows you to centralize management of your entire
storage infrastructure so that is appears as a single device. Snapshotting can dramatically improve RPO and RTO by enabling you to accurately pinpoint when your systems went down and where to begin the recovery process.

Building a cost-efficient disaster recovery solution putting n place the essential building blocks of virtualization and network storage backup will put you on the path toward a successful disaster recovery solution. But he ultimate success of your plan will be contingent on choosing the right platforms, tools and partners. You want to make sure that your storage and virtualization solutions give you the ability to manage your disaster recovery environment from a central location so that you can speed all of your processes, from deployment and provisioning through monitoring, testing and validation. You also want to make sure your storage and virtualization vendors are closely aligned
with integrated solutions that have been designed to work together to enable efficiencies in managing your policies and processes. Here are some of the key considerations in building a cost-efficient disaster recovery solution on a oundation of virtualization and network storage:

Centralized management: In the event of a disaster, you want to be able to manage your recovery operations from a single console so you can coordinate activities more quickly and efficiently. This will result in significant cost savings, not only when a disaster occurs, but also in the ongoing processes of provisioning, monitoring, testing and validation.

Increased automation: The ability to automate key functions of disaster recovery is a major advantage of a virtualized environment. With the proper platform in place, you should be able to automate the entire recovery and migration process, including failover and site migrations, leading to far faster recovery and much ess chance of human error. Automation will also help you simplify testing of recovery plans, which is often an import- tent requirement for compliance purposes.

Updated storage technologies: Automation is a major factor in reducing risk of failure in your storage environment. Automated snapshots can capture data at any given point in time, and your organization has the ability to determine how often those snapshots should take place, depending upon defined factors based on how much risk you are willing to take. Storage-based replication enables you to improve performance at lower costs. Features such as automated tiring and automated reduplication will make your entire storage infrastructure more efficient by reducing the amount of data you are storing and ensuring that where you are storing your data is appropriate to its age and value to your organization.

The time has come for SMBs to get serious about disaster recovery. The threats are increasing, and the impact of a disaster can be devastating. What’s more, through virtualization, advanced storage technologies and disk-based backup, the costs and complexities involved in disaster recovery are much more manageable than ever before.

Need more information to create a Disaster Recovery plan for your compnay, contact The Computer Company 800 418 2358

http://www.computercompany.net/DataCenter_Disaster_Management.htm

 

 

Tablets Trump Smartphones for Ecommerce-Are PCs Next?

June 30th, 2012

(Article from CNBC) Retailers tend to lump tablets and smartphones into the same category called “mobile,” but that might not be wise, according to the results of a new study by online marketing technology company Monetate.

The company has studied more than 100 million online shopping experiences and the results make it clear that tablets and smartphones should be separated out as separate audience segments or retailers risk alienating customers. What’s more, as other studies have found, tablets are a much more valuable device for ecommerce than smartphones.

Shoppers who are using tablets are much more similar to shoppers who use PCs than shoppers who are on their smartphones. They tend to view nearly the same number of web pages per visit as tablet users, while smartphone users view fewer pages.

 Monetate also has seen that the tablet user conversion rate, or the pace at which browsers become buyers, is pretty much equal to the conversion rate among PC shoppers, whereas few smartphone shoppers become buyers.

According to Monetate, conversion rates have consistently been above 3 percent for both tablet and PC shoppers, while the conversion rate for smartphone shoppers in the latest quarter was 1.39 percent and has never gone above 1.7 percent.

Tablets Chip Away at PC Traffic

But those tablet shoppers are poised to become increasingly important to retailers as consumers continue to shift to tablets from PCs. The pace of this shift is so rapid that if it remains at its current pace, website traffic from PC users will dip below 75 percent in less than a year, according to Monetate.

In the first quarter, 88 percent of website visits came from PCs, down from 92.1 percent in the prior quarter, Monetate said. The bulk of the lost share is going to tablets.

Read the whole article by by Christina Cheddar Berk | CNBC…

Time for Something Good

May 1st, 2012

Hope you find these encouraging… I know we do.

Quotes by Anthony Robbins

“The past does not equal the future.”
― Anthony Robbins

“You can’t hit a target if you don’t know what it is.”
― Anthony Robbins

“Its not about the goal. Its about growing to become the person
that can accomplish that goal.”
― Anthony Robbins

“Every problem is a gift - without problems we would not grow.”
― Anthony Robbins

“The path to success is to take massive, determined action.”
― Anthony Robbins

“How am I going to live today in order to create the tomorrow
I'm committed to?”
― Anthony Robbins

“People who fail focus on what they will have to go through;
people who succeed focus on what it will feel like at the end.”
― Anthony Robbins

“People are not lazy, the simply have impotent goals..that is..
goals that do not inspire them.”
― Anthony Robbins

“The quality of your life is the quality of your relationships.”
― Anthony Robbins

“When you are grateful, fear disappears and abundance appears.”
― Anthony Robbins

“If you do what you've always done, you'll get what you've
always gotten.”
― Anthony Robbins

“It is your decisions, and not your conditions, that determine
your destiny.”
― Anthony Robbins

“Focus on where you want to go, not on what you fear.”
― Anthony Robbins

“Identify your problems but give your power and energy to solutions”
― Anthony Robbins

“If you can't you must, and if you must you can.”
― Anthony Robbins

 “Live life fully while you're here. Experience everything.
Take care of yourself and your friends. Have fun, be crazy,
be weird. Go out and screw up! You're going to anyway,
so you might as well enjoy the process.
Take the opportunity to learn from your mistakes:
find the cause of your problem and eliminate it.
Don't try to be perfect;
just be an excellent example of being human.”
― Anthony Robbins

“In essence, if we want to direct our lives, we must take
control of our consistent actions. It's not what we do once
in a while that shapes our lives, but what we do consistently.”
― Anthony Robbins

“I believe life is constantly testing us for our level of
commitment, and life's greatest rewards are reserved for
those who demonstrate a never-ending commitment to act until
they achieve. This level of resolve can move mountains,
but it must be constant and consistent. As simplistic as
this may sound, it is still the common denominator separating
those who live their dreams from those who live in regret.”
― Anthony Robbins

“Why live an ordinary life, when you can live an
extraordinary one.”
― Anthony Robbins

“Success in life is the result of good judgment.
Good judgment is usually the result of experience.
Experience is usually the result of bad judgment.”
― Anthony Robbins

“In life, you need either inspiration or desperation.”
― Anthony Robbins

“To effectively communicate, we must realize that we are all different
in the way we perceive the world and use this understanding as a
guide to our communication with others.”
― Anthony Robbins

“It is in your moments of decision that your destiny is shaped.”
― Anthony Robbins

“You can’t have a plan for your day,
‘til you have a plan for your life.”
― Anthony Robbins

“It's not what we do once in a while that shapes our lives.
It's what we do consistently.”
― Anthony Robbins

“The quality of your life is in direct proportion to the
quality of your relationships.”
― Anthony Robbins

“How am I going to live today to create the
tomorrow I've committed to?”
― Anthony Robbins

“Success is buried on the other side of rejection.”
― Anthony Robbins

“It is not what we get. But who we become, what
we contribute ... that gives meaning to our lives.”
― Anthony Robbins

“Nothing tastes as good as looking good feels.”
― Anthony Robbins

“Our beliefs about what we are and what we can be
precisely determine what we can be”
― Anthony Robbins

“For changes to be of any true value, they've got to be
lasting and consistent.”
― Anthony Robbins

“Want to learn to eat a lot? Here it is: Eat a little.
That way, you will be around long enough to eat a lot.”
― Anthony Robbins

“If you talk about it, it's a dream, if you envision it,
it's possible, but if you schedule it, it's real.”
― Anthony Robbins, Get the Edge

“Our beliefs about what we are and what we can be,
precisely determine what we will be.”
― Anthony Robbins

“Every man dies. Not every man lives.”
― Anthony Robbins

Note: There are MANY great sources for his quotes on the internet, these came from
http://www.goodreads.com/author/quotes/5627.Anthony_Robbins

Prevent Thumb Drive Security Disasters

January 30th, 2012

We came across this article, and wanted to pass it along.

For such a small device, the plastic, handheld USB flash drive can cause big security headaches. Even if you have robust end-point security and establish rigid policies about employee use of these drives, employees still find a way to copy financial reports and business plans for use at home. While other security breaches are more traceable, a flash drive is more difficult to monitor, especially after the employee leaves work.

Some security professionals suggest a radical approach to locking down USB flash drives. Sean Greene, a security consultant at Evidence Solutions, advises his clients to use a clear silicone caulk and fill every USB port on every PC to prevent USB attachments. He says the only way employees can transmit sensitive business documents is by email, a method that his clients can easily monitor.

Chris Harget, a spokesperson for security vendor ActivIdentity, adds that many military organizations don’t allow the drives at all, and they have resorted to gluing USB ports closed to prevent breaches.

http://www.networkworld.com/research/2012/012712-how-to-prevent-thumb-drive-255414.html?source=nww_rss