Archive for the ‘Marketing’ category

How to Secure Your Business Continuity: TCC’s Robust Strategy

November 30th, 2023

In the fast-paced world of business, disruptions can come from various sources – natural disasters, human errors, or cyber threats. TCC, with its one year of dedicated service, stands as a reliable partner in safeguarding organizations of all sizes through its comprehensive Business Continuity Planning services.

Uninterrupted Protection with TCC’s State-of-the-Art Data Center

At TCC, we understand that a proper data backup and disaster recovery solution (BDR) is not just a priority; it’s the foundation of resilience. Our SSAE16 Type II certified facility, equipped with a gigabit backbone and secured fiber Internet connections, ensures uninterrupted service. In simple terms, our state-of-the-art Data Center guarantees the protection and availability of all critical business files and information precisely when needed.

High Availability for Critical Applications

Critical applications are the lifeblood of many businesses, impacting revenue, customer satisfaction, and market share. TCC’s top-of-the-line Data Center is designed around high availability, providing customers with hosting reliability, flexibility, and responsiveness. Our industry experts work tirelessly to offer leaders peace of mind and the stability their business requires 24x7x365.

Business Continuity Planning Services in Hartford, CT

Comprehensive Data Backup & Recovery

In an era where threats loom daily, TCC provides the necessary resources to minimize downtime and swiftly restore systems in the face of any challenge. Our comprehensive data backup and recovery services in Hartford, CT ensure that businesses have a reliable solution to protect their critical information. With the constant threat of cyberattacks, natural disasters, or technical failures, TCC understands the importance of having a robust plan in place. Our team of experts utilizes state-of-the-art technology and industry best practices to create customized backup strategies tailored to each business’s unique needs. We offer both onsite and offsite backups, providing an extra layer of security against potential data loss.

In the event of an unforeseen incident, our rapid response team is ready to spring into action. We prioritize minimizing downtime by swiftly restoring systems and getting businesses back up and running as soon as possible. Our advanced recovery solutions ensure that even in the face of a severe disruption, companies can quickly resume operations without significant disruptions.

TCC’s Business Continuity Planning Services go beyond simple data backup and recovery. We work closely with leaders to develop comprehensive contingency plans that outline step-by-step procedures for various scenarios.

Automated Backups

By leveraging a remote facility, we ensure that all critical files and information are safeguarded, ready for immediate recovery in the event of a complete outage or catastrophe.

Replication

Move beyond traditional offsite tape storage. Our replicated solution connects in-house physical servers to a hosted recovery platform, ensuring continuous operation.

Cold & Hot Sites

From hosting real-time copies for immediate restoration (hot site) to acting as a staging area for manual restoration (cold site), we provide the infrastructure needed for both scenarios.

Colocation Services for Enhanced Protection

Outsourcing data center operations has become a strategic move in today’s competitive business environment. TCC’s colocation services not only save organizations thousands of dollars annually but also liberate leaders to focus on core business matters.

Our facilities offer a reliable, secure, and controlled atmosphere, continuously monitored by a team of experienced engineers and technicians. TCC’s colocation solutions evolve to meet an organization’s ever-changing needs, serving clients from coast to coast with the highest quality equipment and Internet bandwidth available.

Complete Business Continuity Planning with TCC

Data loss is a prevalent fear in today’s digital landscape. TCC’s mission is to turn potential crises into manageable inconveniences through proactive measures:

  • Automatic & Regular Backups
  • Cost-Effective Replication & Monitoring
  • Off-Site Storage
  • Remote Office Space
  • Quick Response Times

In conclusion, a comprehensive approach to business continuity planning is essential for safeguarding against potential disruptions and ensuring the ongoing success of any organization. At TCC, our recovery consulting solutions are designed not only to respond effectively to challenges as they arise but also to proactively prevent them from occurring. With our dedicated partnership, we aim to minimize the impact of disruptions and restore business systems to full capabilities swiftly and efficiently. We remain steadfast in our dedication to ensuring business resilience in an ever-evolving landscape. Contact us today to learn more about how TCC can help your organization establish a robust business continuity plan that stands the test of time.

Call to learn more: 800-418-2358

 

 

Top Ten Reasons Why businesses are moving to the Cloud.

November 1st, 2023

Why are businesses moving to the cloud?

Top ten reasons. 

1. Work from any where, any time, any device

With cloud computing, if you’ve got an internet connection, you can be at workImproves communications, work efficiency and effectiveness. Allows you to fill blank spots in your workday, become more responsive, builds more controlled “think time”  and/or “your time” when you want it!

2. Security

Because your files are stored in the cloud, you will have comfort in the knowledge that your business’s computing-server hardware, software and stored electronic data is protected in a 21st century “state of the art” fortified environment  with certified personnel oversight 24 hours a day, every day, year round!

3. Cut Hardware Cost

Cloud computing cuts out the high cost of hardware. Eliminates any or all “mainframe” computing costs, regardless of growth and fluctuations in business or data!  Provides for multi-year cost containment regarding computing and storage. You simply pay for what you need. All the management and setup is done by us.

4. Low Per User Core Pricing

Our controlled and focused growth ambitions together with private ownership allow for a favorable pricing environment which we are pleased to share with you.

5. Extraordinary Back Up Protection and Disaster Recovery

Our self imposed demand for unmatched backup is key to your protection and our success. (Ask us for details when you’re ready to buy.) The Computer Company’s Cloud Service provides an easy and definitive pathway for data recovery solutions.

6. Support Expediency

Our goal is to have you utilize our services when needed and when you cannot or wish not to provide them yourselves.

We are currently developing an ” IT ASSOCIATE Program for back up within your business. IT Associates will be trained by us to help you internally directly or indirectly for IT support.  

7. Customer Growth and Retention

SAFETY SELLS! Your customers and prospects hear and may experience loss caused by lax security anywhere. The safer their information is with you, the better they will feel about you.

Whether the security is tied to weather, storms, electrical power or to cyberspace intrusion, hacking or internet fraud, safety sells.

8. Automatic software updates

We do the server and security back ups for you. Leaving you free to focus on the things that matter more, like growing your business.

9. Vantage Position

The Computer Company’s Cloud Service has an OUTSTANDING LEGACY AS A  DATA CENTER AND IT PROVIDER.

The Computer Company Inc. has been an active IT provider since the mid 1990’s and a pioneer in the Cloud since the early 2000’s. We are in the unique position of not only hosting you in TCC Cloud but also in Amazon, Microsoft and other clouds. Conversely, we can provide full IT services and work with your choice of community IT provider. Transitions to and from your own private Cloud is a specialty along with transition planning based on your timing. We are positioned to meet your needs.

10. Rewards

We can help you reduce or even eliminate your TCC cloud costs!  How?
You help us by finding new customers, and we credit your account.

Not moved to the cloud yet?

It’s time.

Call now: 800-418-2358

A Cloud Service may cut your energy costs 75%!

June 8th, 2023

Cloud computing is becoming common and is transforming the way many businesses deliver and receive their IT services.

cloud

Providers of cloud computing connects many businesses, small and large, to shared servers containing shared programs. This allows cloud customers to reduce their costs because they no longer need to purchase the infrastructure, let alone manage and maintain it. Cloud users have the ability to pay for the resources only as they need them.

They are no longer hindered by predicting server traffic; customers on the cloud are given the freedom to promote and grow their business online as strongly and as often as they want.

Call The Computer Company at 800.418.2358 and get your questions answered.

  • However, not only does cloud computing save the customer money, providers of cloud computing are actually administering a green, sustainable way to run a business.
  • A study conducted by Microsoft found that organizations, ranging from 100 to 1000 employees, can reduce up to 90 percent of their emissions by moving their business from on-premise business applications to those within a shared cloud.
  • While Microsoft conducted the test on only their products, it is safe to say the findings apply to other cloud computing solutions.
  • IT administrators should take advantage of the opportunity to reduce their environmental impact and achieve sustainability goals.

Why does this matter to you?

If you run a small business, your server infrastructure can be highly expensive to operate and may run at low utilization or even be idle for a good portion of the day. On-premise applications tend to run at a lower average utilization rate. Instead of taking on expense and maintenance hassles for on-site technology, invest in cloud computing. As the number of users in a cloud increases, the user-to-server ratio increases, and demand fluctuations decrease. This means demand can be predicted and allocated appropriately without deploying “just-in-case” infrastructure. Servers can function at a stable rate, with a lower energy cost.

Join the thousands of businesses who have decreased their energy costs and reduced their carbon footprint by sharing “cloud” services with other users. The Computer Company, Inc. is ready to support both the growth and sustainability goals of your business with cloud computing options.

The Computer Company (TCC) offers full managed IT services and break-fix outsourcing to Hartford organizations of all sizes.

Our professional IT management  engineers help businesses take advantage of their technology. In turn, this enables them to increase efficiencies, improve effectiveness, and reach new goals. We provide the analysis, expertise, tools, and monitoring to help solve all tough business challenges through advanced solutions. So, if you have been on the hunt for a service provider you can depend on, the search stops here!

Call The Computer Company at 800.418.2358 and get your questions answered.

 

Logitech’s Video Room Solutions Are Perfect for Any Businesses, Why?

March 3rd, 2023

There has never been a time when video conferencing has been more widely used, so it makes sense that robust all-in-one video conferencing systems with video, audio, and a microphone are in a higher demand than ever. Investing in this is presently a top priority for businesses now.

But what distinguishes them for you and your business?

It’s a fact, having the right tools helps you be successful, so let’s investigate what may be accomplished by utilizing the Logitech Rally Plus Video Conferencing Camera System Solution.

Enhancing the user experience has been a top priority.

With improving technologies in the video conferencing field, it is becoming increasingly important for teams to be able to connect using high-quality equipment. Logitech Rally Plus Video Conferencing Camera System provides you with cinema-quality video and audio, a motorized pan and tilt, and an AI viewfinder. This means your team will always be shown in their best light.

  • Save time with one-touch joining from the calendar-integrated Logitech Tap. Simply walk into the meeting room and tap once to join or leave calls. Simple, hygienic, hassle-free, and pre-configured with your choice of room-optimized software.
  • The Logitech Rally Plus Video Conferencing Camera System is a one-stop event room that provides the perfect solution to starting and joining meetings. We have eliminated fears of new technology becoming an overload burden on IT with this all-in-one conferencing system.
  • 46% of organizations will need bigger or more meeting rooms as office life becomes increasingly prevalent.

It’s easy! Try it now! Call:  800.418.2358

The purpose of Logitech Room Solutions is to improve the video conferencing experience for businesses and their IT teams.

  • A key concern around investing in video conferencing solutions for 1 out of 3 of IT decision makers and business leaders is manageability challenges and complex integrations.
  • The three main requirements for deploying video throughout an organization were a trouble-free procurement process, speedy installation, and a comprehensive management experience.

Logitech Rally Plus Video Conferencing Camera System integrates seamlessly with the way you work, ensuring compatibility for every solution.

This is where we come in. Our experienced team of professionals as official partners and resellers for Logitech Rally Plus Video are prepared to help you and your business move into the future!

It’s easy! Try it now! Call:  800.418.2358

 

 

 

 

Email security breaches are common. Protect your business with our email encryption service.

September 19th, 2022

Often businesses gather customer information and exchange emails with private information with customers, including details such as names, address, phone numbers, bank account details and credit card numbers.

The problem is that many companies conduct business through unsecured email.

What does this mean to you?

It means if someone intercepts your email they can steal your personal and financial data. Big problem! Because the stolen data can be used by the criminals for online purchasing or total identity theft.

For example, a few years back…

Target customers were hit in major credit card security breach (imagine if that was YOUR business!?)

Payment card information was stolen from an unknown number of Target Corp. customers starting on the busy Black Friday weekend. The Secret Service is investigating, according to a spokesman for the agency, which safeguards the nation’s payment systems. Target officials did not respond to requests for comment.

  • The breach involved nearly all of Target’s 1,797 stores in the United States.
  • The report said that at least 1 million payment cards were thought to have been stolen before Target uncovered the operation, but that the number could be significantly higher.

When all is said, and done, this one will put its mark up there with some of the largest retail breaches to date. As noted this has already happened to larger companies such as Target, Citibank and Sony, and should cause small business owners to think seriously about email security.

So, what can you do?

One of the easiest options is email encryption, did we mention it is easy? Yes, real easy.

We offer 24/7 customer support to help you troubleshoot any issues. Our service will protect your business from data breaches and cyber attacks.

Why do it? Email encryption offers you an extra layer of security, as the data inside the email is secured and cannot be opened or read by anyone who is not authorized to do so.

The software is available today from The Computer Company and it is a good investment as it offers the necessary protection.

  1. Host-based encryption software is where you set up an email domain on the server of the data encryption company to provide your business the needed security.
  2. This method can also be used to guard your system against spam, viruses and phishing attacks which is also a welcome added option.
  3. This is a good way of keeping virus attachments away from your system and it also prevents hackers getting into your system and then sending out spam from your system.
  4. It can also help to stop the hackers sending phishing emails from your company for financial gain.
  5. Encryption software is definitely worth considering for your business as it can keep your emails secure and also save you money by preventing the theft of your data.

For a free evaluation of your circumstances or a demonstration of our email encryption solution please contact us today.

Call the Direct Help Line :: 800.418.2358

Tips for Effective Emailing

August 2nd, 2022

Introduction: Email is an essential form of communication in both our personal and professional lives. Good manners are fundamentally about showing respect for others. When emailing, the same principle is applicable. Be considerate and considerate of your customers’ time. You’ll succeed if your business presents itself in the nicest possible light. 

Here are some tips for effective emailing.emial encryption

Use the subject line. Your subject line is the first line of communication between you and your customers. It says a lot about you, so think carefully about it. Make it clear and concise; don’t over-use any keywords.

Answer questions before they ask. The key to effective emailing is to anticipate your customers’ questions. It’s so easy for people to forget to answer common questions that people will want answers to! Tell people what they’re getting and why they need it.

Easy to read. Keep your email clear and concise by segmenting your message into short, easy-to-read paragraphs. Use action words (instead of words like “ask,” “request,” or “suggest”) to make your message more direct and compelling. Use graphics, photos, and videos to help people understand what you’re talking about.

Use a professional tone. Remember that the person you are emailing is a potential customer or client. Use a professional tone and be respectful of their time. Be concise, brief, and clear. Keep it to just a few paragraphs. Use links to your product or service so if they are interested, it will be easy to get more information. Tell them why you are emailing and what they can expect to get from your message.

Use email to build relationships with your customers. Email is a great way to build relationships with your customers. It’s also an excellent way to keep them informed about what you’re doing and how that fits into their experience with you.

Proofread your message. Before hitting send, take a few minutes to proofread your email for spelling and grammar mistakes. You will get a better response if you don’t send an email that looks professional.

Don’t forget a call to action. If you want the person you are emailing to do something, be sure to include a call to action! For example, if you want them to sign up for your mailing list, use the word “sign” instead of “subscribe.” If you want them to contact you, use the word “contact” instead of “inquire”. Don’t overdo the freebies. The best emails are the ones that don’t try to sell you anything. You will get a better response if you simply ask for something, rather than try to make them feel obligated to give you anything.

If you have a great product or service, tell them what they can expect to get from you.

Your customers will appreciate the effort and think that you value their time. Include links to your website, blog, or social media profiles in the email.

Call Now – The Computer Company offers full managed IT services and break-fix outsourcing to organizations of all sizes.
800-418-2358

 

Email Encryption – Protect your Business from Hackers!

June 29th, 2022

Often, businesses gather customer information and exchange emails with private information with customers, including details such as names, addresses, phone numbers, bank account details, and credit card numbers.

The problem is that many companies conduct business through unsecured email.

What does this mean to you?

It means that when you email a company, you’re putting your data at risk.

If you use an unsecured email account, those emails can be accessed by other people. Whether they are hackers or foreign government agents, they could intercept the messages and gain access to sensitive information.

  • They can steal your personal and financial data. Big problem!
  • Also, the stolen data can be used by criminals for online purchasing or total identity theft.

For example, a few years back…

Target customers were hit by a major credit card security breach (imagine if that was YOUR business?)

Payment card information was stolen from an unknown number of Target Corp. customers starting on the busiest Black Friday weekend. The Secret Service is investigating, according to a spokesman for the agency, which safeguards the nation’s payment systems. Target officials did not respond to requests for comment.

  • The breach involved nearly all of Target’s 1,797 stores in the United States!
  • The report said that at least 1 million payment cards were thought to have been stolen before Target uncovered the operation, but that the number could be significantly higher.

When all is said and done, this one will put its mark up there with some of the largest retail breaches to date. As noted, this has already happened to larger companies such as Target, Citibank, and Sony, and should cause small business owners to think seriously about email security.

  • The Hacking Team was just one of many security vendors that sold or gave away hacking tools to criminals. In 2014, the FBI uncovered evidence that the Chinese government had been selling hacking tools to criminal groups for years. It wasn’t just the Chinese government either, security vendors were also selling their hacking tools to criminals. The problem with this is that it could be anyone out there buying or selling these tools. It’s not as if there’s a shortage of hackers wanting to attack others, there’s always someone out there that wants to ruin your day.

So, what can you do?

One of the easiest options is email encryption. Did we mention it is easy? Yes, it’s really easy.

Why do it?

Email encryption offers you an extra layer of security, as the data inside the email is secured and cannot be opened or read by anyone who is not authorized to do so.

The email software is available today from The Computer Company, and it is a good investment as it offers the necessary protection. The software is easy to install and use, and not only does it offer you encryption, but also the ability to easily access your email from any computer in the world.

For a free evaluation or a demonstration of our email encryption solution, please contact us today.

Call the Direct Help Line :: 800.418.2358

Why it’s Time to move Your business to the Cloud.

May 12th, 2022

The cloud has become an increasingly popular destination for businesses of all sizes in recent years. Cloud computing can save businesses money in a number of ways. For example, by using the cloud, businesses can reduce or eliminate the need to purchase and maintain their own hardware and software.

In addition, businesses can take advantage of economies of scale by sharing resources with other organizations in the cloud. This can result in lower costs for everyone involved.

Reasons Why it’s Time to move Your business to the Cloud.

There are many other good reasons to move your business to the cloud. Here are some of the most important:

  1. Increased Efficiency: Moving your business to the cloud can increase your efficiency by allowing you to work from anywhere in the world with internet access.
  2. Reduced Costs: Cloud-based services typically have lower costs than traditional IT solutions, making them a good choice for small businesses.
  3.  Greater Flexibility: With cloud-based solutions, you can easily add or remove resources as needed, giving you greater flexibility in how you use technology. As your business grows, so do your needs for more storage, bandwidth and processing power. With the cloud, you can easily add more resources as needed without having to invest in costly infrastructure upfront.
  4. Extraordinary Back Up Protection and Disaster Recovery. Our self imposed demand for unmatched backup is key to your protection and our success. (Ask us for details when you’re ready to buy.) The Computer Company’s Cloud Service provides an easy and definitive pathway for data recovery solutions.
  5. Work from any where, any time, any device

With cloud computing, if you’ve got an internet connection, you can be at work. Improves communications, work efficiency and effectiveness. Allows you to fill blank spots in your workday, become more responsive, builds more controlled “think time” and/or “your time” when you want it!

Not moved to the cloud yet?

It’s no secret that businesses are rushing to move their operations to the cloud. The cloud offers a number of benefits, including cost savings, flexibility and agility. But it’s not just businesses that are benefiting from the cloud; consumers are too.

Call The Computer Company at 800.418.2358 

We are happy to answer any question you may have.

Moving Your Company to the Cloud

December 7th, 2021

The buzzword is out there and everyone is doing it.
Now it’s time for you to take the first step.

Today users can work without knowing the location and other details of the computing infrastructure. Cloud computing services and cloud storage deliver software applications, data access, data administration and storage for everyday businesses saving time and money. Because your server will be part of the cloud you will access your data from anywhere at any time.

Do you require a hosting company that is flexible enough to meet your unique environment? The Computer Company will work with you to architect a design that provides the necessary bandwidth, processing power and storage so your business can seamlessly operate in the cloud.

There are many benefits to moving your business to the cloud:
  • The flexibility of connection options. This means you get access to your data while you are off-site, employees can connect to their virtual office, quickly and easily.
  • Collaboration efficiency. Employees can communicate and share work more easily.
  • Automatic updates. You get the latest technology, up-to-date software, servers upgrades, and computer processing power.
  • Reduced costs (everyone’s favorite!). Moving to cloud computing usually will reduce the cost of managing and maintaining your IT systems.
  • Flexibility for sizing. Your business will have the flexibility required as your needs change for your software and storage.
  • Business continuity. You can relax knowing that you are protecting your data and systems.
The points below are from an article written by James A. Martin, PCWorld contributing editor

Cloud Computing.

For some, the term is wildly nebulous. For others, cloud computing instantly raises concerns about security and reliability. After all, Gmail, a popular cloud-based e-mail service has endured some high-profile outages.

Before you dismiss the cloud as a lot of vapor, though, listen to what small-business people told us about their experiences with it:

  • “We saved over $4000 in up-front costs by moving to an entirely cloud-based solution [for e-mail, Web hosting, virus protection, and more]. We were also able to substantially reduce our power bill and the costs needed to maintain and upgrade hardware.”
  • “As a non-IT person, I find cloud-based applications easier to set up and use than many computer applications, and I don’t need to rely on internal IT support as much for assistance.”
  • “A power surge nearly destroyed our in-house e-mail server. Had we not recovered it, a great deal of historical knowledge and valuable information would have been lost forever, not to mention the lost productivity for days or weeks. Now we have a secure, redundant, cloud e-mail system we can access anywhere, anytime, with a consistent interface, and it’s made our business stronger.”

Small businesses looking to cut computing costs and improve efficiency are finding the many benefits of Internet-based software and services increasingly attractive. Cloud computing evolved as a term to describe free or subscription-based services delivered in real time over the Internet.

Cloud Computing can refer to software as a service, to file storage, synchronization, backup, other utility computing, and to infrastructure as a service.

 

The Computer Company is now approved as a Microsoft Office 365 GCC Partner!

June 30th, 2021

What’s New?

The Computer Company is now approved as a Microsoft Office 365 GCC Partner!
What this means to you is we can now offer you GCC licensing options. What is Microsoft Office 365 GCC? It stands for Microsoft 365 Government Community Cloud High (GCC High).

To meet the unique and evolving requirements of the United States Department of Defense, as well as contractors holding or processing DoD-controlled unclassified information (CUI) or subject to International Traffic in Arms Regulations (ITAR), Microsoft offers GCC High and DoD environments. And now you can have Microsoft Office 365 GCC for your business.

The Office 365 US Government service description is designed to serve as an overlay to the general Office 365 service description. It defines the unique commitments and differences compared to Office 365 for enterprise offerings. Microsoft reminds you not to share any controlled, sensitive, or confidential information with customer support personnel as part of your support incident when using Office 365 GCC High/DOD, at least until you confirm the support agent’s authorization to view or access such data.


 

So, find out how you can save money AND get this high security for your business.

Call today – 800.418.2358